& Returns

Freight and Delivery

- Shipments can be arranged as per customer instructions.

- The most economical shipping method will be used on F.O.B basis.

- All shipments are subject to and will follow Federal DOT and TDG regulations.

- Orders are shipped within 48 Hours of receipt, depending upon availability.

- We offer prepaid shipping services. Please contact us for details.

Return Goods Policy

- Contact REXALL Labs & Chemicals customer service with damages, returns or problems

- All returns must include an RGA number, include original packaging and shipped prepaid

- All packages should be thoroughly inspected upon receipt

- A  %25 restocking fee applies for items ordered in error. Items older than 30 days, sterile or special order items are subject to review

- Refrigerated or climate controlled, outdated, shelf worn, opened products will not be accepted

- Chemicals expressing any risk must be shipped back in UN / DOT specified containers or will not be accepted. Opened or tampered chemicals will assess a hazardous waste removal and disposal

- Customer assumes all risk of handling chemicals transit

- Broken thermometers or any material containing free mercury cannot be returned

- Contact